Do your slimming products have side effects?

No. All MAGIC SLIMMING drinks (Mocca, Dark Magic, Kimi) are made from natural ingredients, free of laxatives and banned substances.

Can I lose weight without exercise?

Yes. Our drinks help boost metabolism and suppress appetite without dieting or working out — perfect for busy women who want results.

Are your skincare products safe for sensitive skin?

Yes. Our Viage Moisture Series and LBS Organic Series are formulated for sensitive skin, with gentle and additive-free ingredients.

Are your feminine care products irritating?

No. Our formulas are mild, fragrance-free, and safe for long-term daily use.

Can I use your shampoo for hair fall?

Yes. Our placenta shampoo and scalp essence target hair thinning, scalp aging, and strengthen the roots over time.

What age should I start taking collagen?

25 and above is ideal. Collagen supplements help maintain skin elasticity and delay signs of aging.

Do you accept credit cards?

Yes. We accept FPX (Online Banking), Credit/Debit Cards, and eWallets. International Visa/MasterCard also accepted.

How do I collect and use LY Points?

Register and log in to start collecting points. You can redeem 500 LY for RM1 at checkout with minimum spend of RM100.

How can I contact customer service?

You can WhatsApp us at +60 11-5855 4361 for fastest response. We usually reply within 1–2 hours during weekdays.

你们的瘦身饮品有副作用吗？

没有。MAGIC SLIMMING 系列（Mocca、Dark Magic、Kimi）均采用天然成分制作，不含泻药与禁药。

不运动也可以瘦吗？

可以。饮品能提升代谢、降低食欲，适合忙碌没空运动又想变瘦的女性。

你们的护肤品适合敏感肌吗？

适合。Viage 与 LBS 有机系列配方温和，零香精与零添加，专为敏感肌研发。

你们的私密护理产品会刺激吗？

不会。配方温和无香精，每天长期使用也很安心。

你们的洗发产品可以抗掉发吗？

可以。胎盘素洗发与头皮精华针对头皮老化与毛囊养护，有助于减少掉发问题。

你們的瘦身飲品有副作用嗎？

沒有。MAGIC SLIMMING 系列（Mocca、Dark Magic、Kimi）皆為天然成分，不含瀉藥與禁藥。

不運動也可以瘦嗎？

可以。產品能促進新陳代謝與抑制食慾，適合忙碌無法運動的女性。

你們的保養品適合敏感肌嗎？

適合。Viage 保濕系列與 LBS 有機系列皆為無香精、溫和低敏配方，適合敏弱肌膚。

私密護理產品會刺激嗎？

不會。產品成分溫和，可安心每天使用，提升私密肌膚健康與自信。

可以改善掉髮問題嗎？

可以。胎盤素洗髮與頭皮精華可改善頭皮老化、強化毛囊、穩定髮根。

Adakah produk pelangsingan anda mempunyai kesan sampingan?

Tidak. Semua minuman MAGIC SLIMMING (Mocca, Dark Magic, Kimi) menggunakan bahan semula jadi, bebas julap dan bahan larangan.

Bolehkah saya kurus tanpa bersenam?

Ya. Produk kami membantu meningkatkan metabolisme dan mengurangkan selera makan tanpa perlu diet atau bersenam.

Adakah produk penjagaan kulit anda sesuai untuk kulit sensitif?

Ya. Siri Viage dan LBS Organik dirumus khas untuk kulit sensitif, tanpa bahan tambahan berbahaya.

Adakah produk penjagaan feminin anda menyebabkan iritasi?

Tidak. Formula kami lembut, bebas pewangi dan selamat digunakan setiap hari.

Bolehkah syampu anda membantu masalah rambut gugur?

Ya. Syampu dan pati placenta kami membantu menguatkan akar rambut dan melambatkan penuaan kulit kepala.

Can I use a debit card with Atome?

Yes! Both debit and credit cards are accepted for Atome's Buy Now, Pay Later service.

Does it cost anything to use Atome installment?

No. As long as payments are made on time, there are no interest or hidden fees.

What happens if I miss a payment?

A RM50 admin fee is charged the next day. If still unpaid after 7 days, an additional RM25 will be charged and the account may be frozen.

可以使用借记卡付款吗？

可以！Atome 支持信用卡与借记卡，都可用于 0% 分期付款。

使用 Atome 会产生额外费用吗？

不会。只要按时付款，全程无利息、无隐藏费用。

如果忘记付款怎么办？

系统会收取 RM50 滞纳金，若逾期超过 7 天未支付，将再加收 RM25，并可能冻结账户。

可以使用金融卡（Debit Card）嗎？

可以！Atome 支援信用卡與金融卡，皆可享 0% 分期。

使用 Atome 需要額外費用嗎？

不需要。只要準時付款，全程免利息、免手續費。

如果逾期未付款會怎樣？

次日將收取 RM50 滯納金，若 7 天內未繳清，再加 RM25，帳號也可能暫時凍結。

Bolehkah saya guna kad debit dengan Atome?

Ya! Atome menerima kad debit dan kredit untuk perkhidmatan Buy Now, Pay Later.

Adakah Atome mengenakan caj tambahan?

Tidak. Tiada faedah atau caj tersembunyi selagi anda membayar tepat pada waktunya.

Apa berlaku jika saya terlepas pembayaran?

Atome akan mengenakan caj pentadbiran RM50 keesokan hari. Jika masih tidak dibayar selepas 7 hari, caj tambahan RM25 akan dikenakan dan akaun anda mungkin dibekukan.

How can I earn LY Points?

Register an account, place an order, and points will be credited automatically.

How do I redeem LY Points?

Every 500 LY Points = RM1 discount. Minimum purchase of RM100 is required.

When do LY Points expire?

LY Points are valid for 12 months from the date of issuance.

如何获得 LY 积分？

注册会员账号并下单购物，系统将自动累积积分。

如何使用 LY 积分？

每 500 积分可抵扣 RM1，订单需满 RM100 才可使用。

LY 积分有效期多久？

积分自发放日起有效期为 12 个月。

怎麼獲得 LY 積分？

只需註冊帳號並完成訂單，系統會自動累積積分。

如何兌換 LY 積分？

每 500 積分可折抵 RM1，最低消費需達 RM100。

LY 積分會過期嗎？

有效期限為 12 個月，自獲得日起計算。

Bagaimana cara untuk kumpul mata LY?

Daftar akaun dan buat pembelian, mata ganjaran akan dikreditkan secara automatik.

Bagaimana cara untuk tebus mata LY?

Setiap 500 mata LY boleh ditebus untuk diskaun RM1. Pembelian minimum RM100 diperlukan.

Bila mata LY akan luput?

Mata LY sah selama 12 bulan dari tarikh diberikan.

What items are eligible for return or refund?

Only items that are damaged, defective, or incorrect, and reported within 48 hours of delivery are eligible.

How do I request a return?

WhatsApp us with your order ID and photos of the product and packaging. Our team will guide you through the next steps.

What items are non-refundable?

Opened or used products, sale items, and requests made after 48 hours are not eligible for return or refund.

LIYA’S Official Store – Dr.Select Japanese Beauty & Wellness

Name: LIYA’S - Slimming & Japanese Beauty Wellness
Address: 02-04 Blk69 (Pangapuri Sutera) Jalan Sutera Dahlia, Taman Sutera Utama, Johor Bahru, Johor, 81300, MY
Telephone: +60 11-5855 4361
Price range: $$

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Got questions about your order, product usage, or delivery? You’re in the right place – let’s get in touch!

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🕒 Business Hours

Monday to Friday: 10:00 – 18:00 (GMT+8)
Weekend: WhatsApp only

🌍 We ship from Malaysia

We deliver to Malaysia, Singapore, and selected international countries. Not sure? Drop us a message!

👩‍💻 From Our Founder

“I created LIYA’S with the mission to help every woman feel beautiful and confident in a simple, sustainable way. Not sure where to start? Message me – let’s talk one-on-one.”

Message the Founder